Client Life Cycle Statuses

This page details the Client Life Cycle Statuses and the transitions between the various statuses.

Action

State

Create client

Pending for approval

Activate

Active

Close

Closed

Reject

Rejected

Withdrawn by client

Withdrawn

Delete

Deleted

Reactivate

Active

On creating a new client, it moves into the "Pending for approval" state. From the approval state, it can undergo the following transitions:

  • On clicking on "Activate", the client gets "Active". OR

  • On clicking on "Close", the client gets "Closed". OR

  • On clicking on "Reject", the client gets "Rejected". OR

  • On clicking on "Withdrawn by client", the client gets "Withdrawn". OR

  • On clicking on "Delete" the client gets "Deleted". Once a client gets deleted, it won't show up anywhere in Mifos X.

  • If the client is in the "Closed" state, it can be "Reactivated" to make it "Active".

  • If the client is in the following states: Rejected/Withdrawn/Deleted, it cannot be Activated again.

NOTE: For the actions mentioned below, we need to update reasons as mentioned below in the Code Values (for more information, navigate to Admin >> System >> Code) :

Action

Reason

Close

Client closure reason

Withdraw

Client withdrawal reason

Reject

Client Rejection reason

Link for Reference: Manage Clients

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